Customer Satisfation Survey

NBC Group strives for Continuous Improvement, so we would like to know what you think of our work. Please complete this short survey to provide us with feedback from which we can maintain and improve our service provision to you.



1) What is your overall satisfaction with NBC Group products and services?

 
 

2) How long have you been using NBC Group products and services?

 
 

3) How satisfied are you with NBC Group products and services in the following areas?

  Very
Satisfied
Satisfied Neutral Dissatisfied Very
Dissatisfied
Value for price
Quality
Usage experience
Ability to meet needs
Design and appearance

4) How satisfied are you with NBC Group's performance in the following areas?

  Very
Satisfied
Satisfied Neutral Dissatisfied Very
Dissatisfied
Flexibility of pricing
Staff product knowledge
Helpfulness of staff
Delivery timescales
After-sale support
Ability to respond to queries

5) Would you recommend NBC Group products or services to another party?

 
 

6) Compared to the alternative products and services on the market, how do you rate NBC Group products and services?

 
 

6) Do you have any suggestions for improving our services?

* Mandatory field

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